There are 2 Jobs in CXL Group to Choose
JOB TITLE: CUSTOMER EXPERIENCE SPECIALIST (MANDARIN SPEAKING)WHAT WILL YOU DO:Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails.Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.Identifies and escalates difficult and complex issues to senior team members.Main ...
Understand customers' needs and propose suitable service(s)/ products to customer via callPromote upgrade of service(s) to customer via phone and/or cross sell service(s)/products via callAssist customer with new registration in company's systemJob RequirementsSPM holder and MalaysianGreat communication & convincing skillDriven to achieve targetComfortable working in a ...
